Shipping & Delivery PolicyFor International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
Orders are shipped as per the delivery date displayed on the website against each product at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Tarang Arts is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within the date displayed for each product at the time of placing the order.
Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Tarang Arts is in no way responsible for any damage to the order while in transit to the buyer. However we Insure all the shipments and will ship you a replacement while the insurance claim is in process
How the delivery charge is calculated for multiple units and some products?
The shipping charge is based on the higher of the volumetric weight and actual weight of the product. For multiple products ordered from the same category the system adds up the weight (volumetric or actual , whichever is higher) of all the units ordered and charges a single delivery fee.
We may collect the following information:
What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 660,11th Main Road, Jayanagar 4th Block, Bangalore 560011
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The information contained in this website is for general information purposes only. The information is provided by Tarang Arts and while we endeavor to keep the information up to date and correct,
we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products,
services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Tarang Arts believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
In the event of a cancellation, we will refund the order amount within 21 working days. To request a refund, simply contact us with your purchase details within Ten (10) days of your purchase. Please include your order number (sent to you via email after ordering). we take customer feedback very seriously and use it to constantly improve our products and quality of service